Annual Highlights 2019

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Our vision is to support and contribute to a vibrant building and construction industry by enabling a skilled, productive and available workforce.

Snapshot FY19

Key Stats

$35.6m

net profit after income tax

126%

member balances funding coverage

$891.4m

funds under management

3,795

counselling sessions and brief interventions

84,277

worker and employer members

2,073

Health and Skin Checks

16,429

workers participating in Preventative Education
on work sites

$146m

redundancy contributions

$96.3m

redundancy claim payments

Ongoing investment to provide digital touch points has resulted in an increased level of digital interaction with members.

Member Experience

23,145

unique worker members accessed WorkerLink*

13,096

unique worker members accessed our mobile app*

65%

of our redundancy claims are made via WorkerLink or the smartphone app

60%

of Genuine Redundancy Account applications are made online

99%

of employer members using EmployerLink

80%

of union delegates use our digital compliance tools to check member status on a day-to-day basis

30%

of our members contact us using email

IncolinkBus – An Onsite GP Service

The IncolinkBus delivers physical health programs to screen construction workers on site for prostate cancer, skin cancer and chronic illnesses. It was launched in June 2019.

The service is fully funded by Incolink and aims to help tackle the rate of prostate cancer in men, as well as other health issues that affect male and female workers in the construction industry.

The Incolink Bus is improving health outcomes for construction workers by taking the doctor to them, and is fast becoming the industry’s most sought after health innovation.

Incolink Health and Skin Checks

2,073

workers
completed a workplace Health or Skin Check

10,513

workers
attended 138 tool box sessions

207

additional
support services were provided

Bluehats – Let’s Talk

Since 2016/2017 the building and construction industry has been troubled by an increasing number of reported suicides. Incolink’s Critical Incident response service saw an increase in critical incidents due to suicide from one every six months in 2016, to around one every month by late 2018.

By working with the construction industry Incolink developed the Bluehats Suicide Prevention Initiative. The goal of the program is to help workers who are experiencing suicidal thoughts by creating a culture of talking about the issue. Employers, stakeholders and unions have shown strong support for the program and commitment to encouraging all workers to participate.